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We sat down with Stacey Kontry, Director of Multifamily Management to talk about all things Friedman Communities.
Q: How long have you been with Friedman Communities and what is your role?
I have been with Friedman just over 4 years. I started as a Regional Manager, and I spent a little over a year in that position. I have been in a Director role going on 3 years.
Q: What does your day-to-day look like?
My day-to-day every other week is busy! I spend a lot of time preparing for client meetings, talking with clients, and reviewing reports. That takes up a large portion of my time each week. The rest of my days are filled with providing support to the Regional Managers. I spend a large amount of time in Yardi making sure everyone is operating properly and communicating with various departments and individuals.
Q: What can you not work without?
My notebook. Wherever I go, it goes with me every single day. On Monday mornings I make a list of all my work; prep work, weekly recurring tasks, and then other things I am focusing on. I’m always working off a running list. On any given day you can see who I’ve talked to and what is going on.
Q: What is your favorite day of the work week and why?
Thursday. By Thursday I feel I’ve gotten through the bulk of my to-do list and it’s my time to really dig into other things, catch up on items I may be behind on, and prepare to wind down the week. Even though Thursday is sometimes a longer day, I find it’s always a very productive day.
Q: Working in property management can be fast-paced, what is the most interesting part of your job?
The variety of properties I have is the most interesting part of my job. Because I have so many different clients, I get to do a lot of large capital projects. Many of my clients are interested in adding value. I enjoy going to a property, evaluating the market, and figuring out where we can make suggestions to increase revenue.
Q: What advice do you have for those managing a large team during a pandemic?
For anybody that has a large team, it’s important to put things in writing. I found it is best to set expectations and the tone with clear communication.
Q: In your opinion what makes Friedman Communities one of the top places to work?
Our resources and access to technology. I utilize Skype, GoToMeeting, Teams, and my video phone daily. I really capitalize on face-to-face interaction to help create relationships to be successful in my role. The location is great, we have a well-equipped office, and I love the technology.
Q: During your afternoon low how do you get through the day?
I don’t know if I would say I have an afternoon low, if I did, it’s probably 3 o’clock. I keep snacks in my office cabinet. Occasionally, I’ll enjoy an afternoon cup of coffee, but I look forward to the afternoon because I feel like the mornings and early afternoons are so busy with meetings that by the time 3 o’clock hits, I’m almost there.
Q: Describe Friedman culture in your own words.
I think Friedman culture is fast-paced. The people that work here hustle and work hard. Our culture is structured, but a lot of intrapreneurship goes into our everyday. You encounter people who have different ideas and that makes it very collaborative and diverse.
Q: If you could give one piece of advice to a future Friedman Communities employee what would it be?
My advice would be, you have to love to hustle and enjoy a fast-paced environment. Some days are slower, but in general, the property management industry requires a sense of urgency. A Sense of Urgency is one of our most important values. If you love to hustle, this is the place for you.
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